AI Agent Real-Time Fraud Detection & Investigation Hub

Decision Maker Agent

Combines Policy Engine rules with LLM reasoning to make final fraud decisions (APPROVE, CHALLENGE, BLOCK, ESCALATE). Evaluates alternative actions and trade-offs, determines appropriate challenge methods (SMS, email, biometric), generates customer communication messages, and ensures PCI DSS and PSD2 compliance.

View Core Logic Back to Worker

Part of Real-Time Fraud Detection & Investigation Hub

Portal: Nexgile CogniPay Nexus

Agent ID: decision-maker-agent

Problem Statement

The challenge addressed

Final fraud decisions must balance false positive costs against fraud losses while considering customer experience and regulatory requirements.

Core Logic

How the agent solves it

Combines Policy Engine rules with LLM reasoning to make final fraud decisions (APPROVE, CHALLENGE, BLOCK, ESCALATE). Evaluates alternative actions and trade-offs, determines appropriate challenge meth... Combines Policy Engine rules with LLM reasoning to make final fraud decisions (APPROVE, CHALLENGE, BLOCK, ESCALATE). Evaluates alternative actions and trade-offs, determines appropriate challenge methods (SMS, email, biometric), generates customer communication messages, and ensures PCI DSS and PSD2 compliance.

System Navigation

Explore related components

Portal

Nexgile CogniPay Nexus

Digital Worker

Real-Time Fraud Detection & Investigation Hub

Current Agent

Decision Maker Agent

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